How To Shop Online

Let's SHOP TOGETHER

STEP 1

Select the item(s) you wish to purchase and add to your basket

STEP 2

Head to the checkout to pay safely and securely with the payment option of your choice

STEP 3

Et voila! We hope you love your new purchase

OUR FEATURES

Free Shipping

Available on all orders over $100

Payment Options

We accept payment by Credit Card (Mastercard, Visa, American Express), PayPal, Afterpay & Humm

Special Offers

Sign up to our mailing list and be the first to know about exciting offers

Easy Returns

We offer free returns on all full price and sale purchases within 30 days of delivery

FAQ

WHAT SIZE SHOULD I ORDER?

Please consult our Size Guide for measurement details on the size ranges we offer. Our product descriptions will also provide information on the fit of the garment when it differs from our standard size.

HOW DO I TRACK MY ORDER?

Once your order has been dispatched you will receive a separate email with your tracking number and will be able to track your parcel online with Australia Post (for all Australian deliveries) or PBT Couriers (for all New Zealand deliveries).

HOW DO I CHANGE MY PASSWORD?

You can reset your password by clicking on your account login and selecting Forgotten your password?
You will then be sent an email with a link to create your new password.

HOW DO I UPDATE MY ACCOUNT DETAILS?

To update your email address or other details, simply log into your customer account and click on MY ACCOUNT.
You will be able to select and edit your account information as required.

HOW DO I APPLY A VOUCHER CODE?

Enter the code in the box provided on the Shopping Bag page and click Apply. The voucher amount will be deducted from one item in the cart.

HOW DO I CHANGE / CANCEL MY ORDER?

Once an order is confirmed we are unable to make amendments to size, colour, or price. Errors in purchase can be rectified by cancelling the full order.

Need assistance?

Call Us

AU: 1800 208 205 / NZ: 0800 208 205

Drop Us A Line

shop@blueillusion.com